Looking for something fancy, my friends and I decided to try Bluegrass restaurant which was located at Epicentrum Walk complex in Kuningan area. The restaurant was on the ground floor of the Gotham-like building, Bakrie Tower with both indoor and outdoor seatings. My friends arrived first and they opted for the air-conditioned indoor seating and got a table near the bar.
It was a slow night when we visited, or maybe we came in too early at 5:30pm, with a number of empty tables on that spacious restaurant. The atmosphere was modern with long bars and cool dim lighting. I really like the big mirror entrance doors too actually.
The problem was the service *rant rant*. My friends already got their orders when I arrived so I quickly studied dthe menu. They are a steak and grill restaurant so the menu is like a carnivore-bible with beef ribs, different cuts of steaks, baby-back ribs, chicken, fish, lamb, etc. I was ready to order and asked a passing-by waitress to take my orders, she told me to wait because she was carrying some dirty dishes. So I waited and waited.. and she never came back for God's know what reason. It took me a good 15 minutes of looking around before a waitstaff came over to take my orders. Well, I actually called one of the bartenders to ask for a waiter and then the waiter came. I asked him some questions regarding the menu, which he hastily answered. I was already lost half of my patience so I ordered a Beef brisket with sweet potato fries and grilled vegetables (165K IDR+tax) and an ice tea (30K IDR+tax) for my drink.
My meal came in a wood plank (what's with restaurants and wood planks-as-plates nowadays?). The portion was big for Indonesian standard. It may be comparable to Western portion. Anyway the brisket was pretty good though there wasnt enough fats to make it melt-in-your-mouth type. The sweet potatoes fries were fresh, I think it was homemade. The grilled vegetables were a tad too salty though they were fresh too. The meat came glazed by sweet barbecue sauce so those with spicy tongue might want to ask for chili sauce.
As I was eating my meal, I started to feel itchy tingles on my feet. There were mosquitoes in the house. Uh, oh.. that does it for me. It felt like I was really in a field of (blue)grass with mosquitoes all around me.
Overall, I was rather disappointed that night. The taste was alright, but the service and the mosquitoes deterred us from having a wonderful time. I really hope their waitstaff picks up on their service level and please do something about the mosquitoes.
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